Privacy Policy

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Last updated: 25 August 2025

At Bramblewood Farm we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website, join the Egg Club, or interact with us in any way.

1. Who we are

Bramblewood Farm is a regenerative farm based in Pathhead, Midlothian, Scotland.
Our website: https://bramblewoodfarm.co.uk/
Contact email: nick@bramblewoodfarm.co.uk
We are the data controller responsible for your personal data under UK data protection law.
 

2. What information we collect

We may collect:
 

• Personal details such as name, email address, phone number (for example when you fill in our Egg Club form or contact us).
   
• Payment details: we do not store your bank or card information directly. Payments are handled securely via third-party providers (for example Monzo, Stripe, GoCardless).
   
• Technical data such as IP address, browser type, and usage patterns (via website analytics tools such as Google Analytics).
   
• Cookies: small files stored on your device that help us improve your website experience (see Section 7).
   

3. How we use your information

We use your data to:
 

• Manage your Egg Club subscription (send payment links, reminders, collection instructions).
   
• Respond to your queries and messages.
   
• Provide and improve our website and services.
   
• Send occasional farm updates, if you’ve opted in.
   

We only use your data where we have a lawful basis to do so (such as fulfilling a contract with you, complying with legal obligations, or with your consent).

4. Sharing your information

We do not sell your personal data. We may share it with trusted third parties, but only where necessary:
 

• Payment processors (for example Monzo, Stripe, GoCardless).
   
• Service providers (for example Formspree for handling form submissions, Google for analytics).
   
• Legal authorities if required by law.
   

5. How we store and protect your data
 

• Data is stored securely in password-protected systems (for example Google Workspace, Formspree, and our payment platforms).
   
• We only keep data for as long as necessary to fulfil the purposes described in this policy.
   
• When data is no longer needed, it is securely deleted.
   

6. Your rights

Under UK GDPR, you have the right to:
 

• Access the personal data we hold about you.
   
• Request corrections if your data is inaccurate.
   
• Request deletion of your data (“right to be forgotten”).
   
• Object to processing or restrict how we use your data.
   
• Withdraw consent at any time (where consent is the basis for processing).
   

To exercise these rights, please email nick@bramblewoodfarm.co.uk.

7. Cookies & website tracking
 

• We may use cookies and similar technologies to improve site performance and analyse traffic.
   
• You can disable cookies through your browser settings, though some features of the website may not work properly.
   
• If we use analytics (for example Google Analytics), this may collect anonymous visitor behaviour data.
   

8. Children’s privacy

Our website and services are not directed at children under 16. We do not knowingly collect data from children.
 

9. Updates to this policy

We may update this Privacy Policy occasionally to reflect changes in law or how we operate. The updated version will always be posted on this page.
 

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
nick@bramblewoodfarm.co.uk
 

If you are not satisfied, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).